Billing, Cancelations, and Editing Orders
Do I need to create an account to place an order?
No, you do not need to create an account to place an order. Accounts are entirely optional. However, creating an account ensures that you can review past purchases, track your orders, receive product updates, receive quicker check out times, and more
What payment methods do you accept?
The payment methods we currently accept are Visa, Mastercard, American Express, JCB, Discover, Diners Club, Elo, Shop Pay, Apple Pay, Google Pay, and PayPal.
How is sales tax calculated?
Sales tax is calculated based on the tax laws within each state and based on the shipping address provided to us at checkout.
How do I unsubscribe from newsletter updates?
To unsubscribe from newsletter updates, please click "Unsubscribe" link at the bottom of the newsletter. Once you confirm, you automatically be removed from all future email newsletters. If for some reason you still receive our newsletters or email m
How to delete accounts/erase personal data from this store?
If you’re looking to erase your personal data or delete your account with us please reach out letting us know at [email protected] with the information “I would like to erase my account and all personal data associated with it” and we will b
How do I change the email address for my account?
To change your email address for your account, please reach out to our customer care team by submitting a request here.
Can I edit or add anything to my order?
Unfortunately once you've placed your order, we are unable to change the contents of the order. However, if you need to change/update your shipping address or contact information, please contact our customer support team here immediately after placin
How do I apply promo/discount codes?
To apply a promo or discount code:. In order to apply a discount at checkout, follow the below steps:. • Proceed to checkout and enter your code in the 'Discount Code' field. • Click 'Apply' to see your new total before finalizing your order. If you’
How can I cancel my order?
We process orders quickly so we can not guarantee cancellation requests can be completed, but reach out to our customer care team by submitting a request here and we will try our best to honor your request. If your order has not shipped, we may be ab
UK/EU Duties and Taxes - Confirming payment with VAT/IOSS numbers
If you live in the UK or EU, you may be required to confirm payment of VAT taxes by your local customs department. If you require confirmation of your tax payment, please contact us here to confirm our IOSS and VAT Numbers so that you may provide it
I do not see my question here. Who can I contact?
To contact our customer care team, reach out to our customer care team by submitting a request here and a member from our team will be in touch as soon as possible!