Order Status
When will my order ship?
Please allow 1 to 5 business days for all orders to be fulfilled (with exceptions to holidays, launches, and periods of high volume, here we ask that you allow 5-10 business days for us to fulfill). For more information please see our Shipping Polici
How can I track my order?
You can track your order using the order confirmation email you receive following the completion of your purchase. If you do not receive an order confirmation email, please reach out to our customer care team by submitting a request here. To track yo
Once I place my order, when will my account be charged?
Once you place your order, your account will be charged immediately. If you believe there has been a billing error, please reach out to our customer care team by submitting a request here.
I ordered a “pre-order” product. How long will it take for my order to arrive?
Pre-order products are unavailable to ship at the time of purchase. Shipping timelines vary but the time to ship for your specific order will be included in the product description as well as your confirmation email once your order is paid and proces