Trixie Cosmetics

The standard processing time for all orders is 1-5 business days. Additionally, pre-order items will ship according to the timeline provided in the product description.&#xA0;For specific questions regarding the status of your order, reach out to our customer care team by submitting a request <a href="mailto:%20office@trixiecosmetics.com" style="box-sizing: inherit; color: var(--link-color); text-decoration: underline; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; outline: none !important;" class="fr-strong">here</a>.

The standard processing time for all orders is 1-5 business days. Additionally, pre-order items will ship according to the timeline provided in the product description. For specific questions regarding the status of your order, reach out to our custo

How long will it take for my order to ship?

Shipping Information

Are your products cruelty free?

Are your products vegan?

What does it mean if an item is “pre-order?”

Can I buy Trixie Cosmetics in stores?

What is a "pressed pigment"?

Will out of stock items be available again?

What happens if you run out of stock of an item I have already ordered?

Does Trixie Cosmetics have a PR list?

Where can I find the ingredient list?

Product Information

When will my order ship?

How can I track my order?

Once I place my order, when will my account be charged?

I ordered a “pre-order” product. How long will it take for my order to arrive?

Order Status

Do you ship orders internationally?

How long will it take for my order to arrive, once it ships?

It says my order was delivered, but I haven’t gotten it yet. What do I do?

How much will it cost to ship my order?

My order is shipping outside the United States. Do I need to pay custom/import fees to receive my order?

What if my package gets lost?

What if my package arrives damaged?

I received a damaged or incorrect order, what should I do?

Do I need to create an account to place an order?

What payment methods do you accept?

How is sales tax calculated?

How do I unsubscribe from newsletter updates?

How to delete accounts/erase personal data from this store?

How do I change the email address for my account?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

How can I cancel my order?

UK/EU Duties and Taxes - Confirming payment with VAT/IOSS numbers

I do not see my question here. Who can I contact?

Billing, Cancelations, and Editing Orders

How long will it take for my order to ship?Updated 3 months ago