Trixie Cosmetics

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1">Please submit a ticket with us&#xA0;</span><span data-sheets-root="1"><a href="mailto:%20office@trixiecosmetics.com" class="fr-strong">here</a></span><span data-sheets-root="1">&#xA0;with your order number, a description of the damage and attach photos of the damaged items or package for our customer support team to review and assist you.</span></p>

Please submit a ticket with us here with your order number, a description of the damage and attach photos of the damaged items or package for our customer support team to review and assist you.

What if my package arrives damaged?

Shipping Information

Are your products cruelty free?

Are your products vegan?

What does it mean if an item is “pre-order?”

Can I buy Trixie Cosmetics in stores?

What is a "pressed pigment"?

Will out of stock items be available again?

What happens if you run out of stock of an item I have already ordered?

Does Trixie Cosmetics have a PR list?

Where can I find the ingredient list?

Product Information

When will my order ship?

How can I track my order?

Once I place my order, when will my account be charged?

I ordered a “pre-order” product. How long will it take for my order to arrive?

Order Status

Do you ship orders internationally?

How long will it take for my order to ship?

How long will it take for my order to arrive, once it ships?

It says my order was delivered, but I haven’t gotten it yet. What do I do?

How much will it cost to ship my order?

My order is shipping outside the United States. Do I need to pay custom/import fees to receive my order?

What if my package gets lost?

I received a damaged or incorrect order, what should I do?

Do I need to create an account to place an order?

What payment methods do you accept?

How is sales tax calculated?

How do I unsubscribe from newsletter updates?

How to delete accounts/erase personal data from this store?

How do I change the email address for my account?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

How can I cancel my order?

UK/EU Duties and Taxes - Confirming payment with VAT/IOSS numbers

I do not see my question here. Who can I contact?

Billing, Cancelations, and Editing Orders

What if my package arrives damaged?Updated 3 months ago